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A Journey into Customer Experience. Where does it begin?

Writer's picture: Chris HeatherdaleChris Heatherdale

You probably have a favorite place you order from where the food is not that great. It's okay, but you love eating there, because you love the staff, and it's affordable.


You also have a place you seldom go to, because the food is exceptional, the staff is professional and amiable, but it's really expensive.


Then there's that place with the fantastic food, but everything else is painful.


Our goal is the fourth option. The one you only ever dream about. But, you know. A Maid Service.


Where you pay an affordable price, but you love the service, you love the staff, and you are thrilled with the end result. Where, from start to finish, you have an enjoyable experience, without it costing an arm and a leg.


If this was a relationship, our goal is to be The One. And we are constantly making process improvements, in order to provide you, not just a perfunctory cleaning service, but the Best Customer Experience.


Part of that is to ensure we are fully staffed, so that even unforeseen circumstances on our end will not affect our ability to arrive on the date and time you requested, fully prepared and ready to provide a clean like no other.


So that should you have a sudden need to book an impromptu clean, you can rely on us to make it. Like any good relationship, we believe in Reliability. We are here. We are On Time. We are Ready. We will provide Quality Service.


Because, even if we are technically your house cleaners and will be doing the physical labor you, as our customer, are our partner. You will also most likely be waking up early yourself to coordinate with us until we get to your property. Every now and then, checking chat to see if we have inquiries or report anything that might be missing or damaged. Possibly even preparing for incoming guests, who will be arriving, after we finish up.


We are Reliable, because we know the value of your time.


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